Cancellation Policy

Mane Muse requires a minimum of 48 hours advance notice to cancel or reschedule an appointment. Less than 48 hours will result in a 50% charge of the cost of service. Less than 24 hours will result in 100% charge of the cost of service. Any no show will result in a non refundable deposit for future bookings.

As we continue to grow our business, our stylists are in extremely high demand and are often booked out weeks –– sometimes, months –– in advance. When an appointment is cancelled last-minute or a client no-shows, we lose the opportunity to re-book the appointment time with another client on our waitlist. That said, effective client-stylist communication is a major tenet of our business, and our SMS + email notification system offers ample opportunity well in advance of your booking to cancel or reschedule when necessary.

We appreciate your cooperation and understanding of this policy and thank you in advance for keeping it in mind when you book your appointments.